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. Student life is extremely busy and you are always short on time. CiD4, Purchased ebook today ?Five star not true. I have downloaded the Chegg ebook app and it will not download. What is going on? I just paid for an ebook from chegg that I can’t read now. Every time it tells me to log in which I do it just stays on a black screen with the chegg logo on it doing absolutely nothing.
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It just keeps having me sign in over and over and over again. This is ridiculous. I should not have to sign up for a Twitter or Facebook account to get assistance. Gintama 360 sub indo. There should be a customer service number for help.I am truly unhappy ? with this situation. Developer Response,Hey there! We definitely want to make sure you are able to access your eBook!
Please feel free to email [email protected] using 'iTunes Review Follow Up' as your subject if you have any questions or concerns. We'll be happy to help! Tiny but fierce, Horrible Read Aloud robot voice won’t changeWhen using the ‘Read Aloud’ feature, the default voice used is a dead, robotic voice that mispronounces many words, even some of the most simple ones. When you go to settings there’s directions to change the voice in my iPhone settings. No matter what I select though, the same robot voice is used. Painful.Selecting where you want the reader to start reading in the text is also a pain.
It will start at whatever is at the top but if you missed hearing a sentence or want to relisten to a part that was just read, hit the back button will result in it jumping to the beginning of that paragraph. There is no option to back up a few seconds like in audio book apps. This results in having to search around for your place, scrolling it to the top then hitting play.Read Aloud will read everything on the page including page numbers, photo captions and every number listed in a graph in that horrible robot voice. Makes following the main part of the text confusing with that extra info randomly thrown in. Be nice, though I don’t know if technologically possible, to have the option to exclude that superfluous detail.I also have issues with pausing the book using the play/pause button on my headset.
Sometimes it will work then other times I have to pull my phone out, unlock it, open the app and tap the pause button a time or two like it’s on a roll and doesn’t want to stop. Doesn’t matter what type of headset I use either. Developer Response,Hey there!
We understand it would be a bit frustrating or distracting to deal with these issues while you're studying. We appreciate your feedback on this! If you would like to provide additional feedback, or if you have any questions or concerns, please send an email to [email protected] with 'iTunes Review' as your subject. We'd love to hear from you! Mooomuuu, Inconsistent and InconvenientAs far as being able to see words on a screen it does that job really well.
However, as being a replacement for a book. It is terrible. Taking notes is impossible if you plan to do so without paper. You can not take notes on screen without having to switch to a note taking app, you’re limited to amount of pages you can print(two at a time. I did PURCHASE the ebook right?), taking notes using what’s available in app is not ideal for me, I tried using ebook on a surface and iPad. Let me tell you, not being able to use the pens for their respective devices is really really bothersome especially since I was ideally forced to purchase the ebook from chegg or pay over $100 more from amazon(ridiculous right). Im a college student of course I am most likely to take the cheapest option.
But if I could do it all over again I would pay the extra money to be able to use a different eReader than the one chegg offers. Being unable to utilize my iPads feature is a disappointment. I have spoken with my classmates also and several feel similar about this. Developer Response,Hey there!
Thank you for your thoughtful feedback. We are always looking for ways to improve the App and appreciate you taking the time to reach out to us. If you'd like us to look into these errors feel free to send an email to [email protected], with 'iTunes Review Follow Up' as the subject line. Be sure to include your Chegg account information and we'll do all we can for you. Have a fantastic rest of your day!
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